18.Jan.2011 Tips for Handling Irate Clients

No matter how good you are, chances are there will always be that one customer who gets irked. It may not necessarily be your fault; it can be your product, or your company. He may just be having a bad day, or he or she just may be that way. No matter the reason, every salesperson is bound to encounter one. It’s a simple matter of time and numbers: the longer you’re in the business and the more clients you enco

21.Dec.2010 Celebrating the Customer

Many people want to make sales, but few want to maintain customers. Its an often forgotten tenet in the sales industry: your business doesn’t stop at the signing of the contract. Rather, it’s only halfway through. The other half is keeping the customer coming back, and perhaps even referring you to others. One way to ensure customer loyalty and increase satisfaction is by celebrating your customer. Given todayâ

06.Nov.2010 Selling and Innovation

The business world is an arena that rewards innovation and creativity. This is not only in terms of product offerings, but also in sales technique. This is because for any given need, there is a good chance that someone else already has a product out for it. This means that anyone attempting to sell a product of their own into that market will need to have something about it making it different from the rest, somet

16.Oct.2010 Motivating The Sales Team

The sales team of the Just Born Candy Company made news this snowy winter in an unexpected way. The team was told that if they increased sales by 4 percent they would get a trip to Hawaii. Anything less and they received a trip to Fargo, ND. The team was interviewed by the media from their hotel—in Fargo. It’s December, it’s below freezing, and the sales team members are loving it. The trip was used as punish

15.Sep.2010 Helpful Tips on Marketing your Business Online

Currently, there are hundreds of blogs and websites that offer good online marketing tips. The fast rate of growth of the web marketing industry is one of the main reasons behind the increasing number of blogs that are focused on providing helpful business information tips, especially for starting entrepreneurs. A successful internet business is based on its effective online marketing. As of now, there is a huge ma

15.May.2010 Sales Goals Sabotage

Businesses want to hit their target numbers when it comes to sales and profits. For sales professionals, there is always the pressure to reach their quotas or attain a certain level of performance. Monthly sales goals keep a company’s eyes firmly set on the prize and allow for a more focused effort towards a desired end result, but there are some instances when it might do more harm than good. “Results aren’t

19.Apr.2010 What to Keep in Mind During Negotiations

Here are some things that you need to keep in mind when doing negotiations. Follow these and you’ll surely seal the deal. 1. Never negotiate with anyone who is not qualified to negotiate. If you want to make sure, you can ask your contact how they’ve dealt with other negotiations in the past. Take note of name, dates and other essential details that will clue you in if he’s indeed qualified to negotiate. 2. N